BRIDGETRAK HELP DESK SOFTWARE OVERVIEW
Comprehensive help desk and issue trouble ticket tracking software.
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| Publisher: | ScriptLogic (Pittsburgh PA Office) | |
| Date Updated: | May 16, 2008 | |
| Limitations: | 100 issues; MS Access avail only in demo version | |
| Price: | N/A | |
| Rating: | ||
| OS: | Windows2000, WinXP, Windows2003 | |
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive.