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Business Applications Software: Lokad Call Center Calculator 1.0.1179.0

LOKAD CALL CENTER CALCULATOR OVERVIEW

Call volume forecasts, staffing optimization with Erlang C, and more.

Lokad Call Center Calculator 1.0.1179.0 Information

Free Download Now 1.44 MB5 Star
Publisher:Lokad.com
Date Updated:Aug 30, 2008
Limitations:none
Price:N/A
Rating:5 Star
OS:Windows2000, WinXP, Windows2003, Windows Mobile 2003, Windows Mobile 2005, Windows Vista, Windows Vista x64

Publisher's description of Lokad Call Center Calculator 1.0.1179.0

Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Start optimizing staff levels. Import data from call center applications or from Excel. Easy 1-click staff optimization report. Convert call volumes into optimal numbers of operators with Erlang C formula. No statistical or mathematical knowledge required.

Screenshot of Lokad Call Center Calculator 1.0.1179.0

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