THE JOB LOG OVERVIEW
Help desk ticket tracking for the small business owner.
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| Publisher: | Lazy Bayou | |
| Date Updated: | Oct 02, 2007 | |
| Limitations: | 20 Uses Free Trial | |
| Price: | $24.95 USD | |
| Rating: | ||
| OS: | Win98, WinME, Windows2000, WinXP, Windows2003, Windows Vista | |
The Job Log is used by Customer Support departments to record and track calls to the help desk. Reports show both open and closed tickets with a knowledge base of resolutions that shows resolutions of previously closed tickets.